Terms of service

These Terms of Service ("Terms") govern your use of the website thecloudclogsuk.store and any purchases made through it. By accessing our website or placing an order, you agree to these Terms.

1. About Us

Cloud Clogs UK Ariel Way, London W12 7GF, United Kingdom Company number: 04590040 Email: support@thecloudclogsuk.store Phone: +44 20 3371 2300

2. Eligibility

By using our website, you confirm that you are at least 18 years of age or have parental consent, and that you are legally capable of entering into a binding contract.

3. Products and Pricing

We reserve the right to modify product listings, descriptions, and prices at any time without prior notice. All prices are displayed in British Pounds (GBP) and include applicable VAT where required by law.

We take care to ensure product descriptions and images are accurate, but minor variations may occur. In the event of a pricing error, we will contact you before processing your order.

4. Orders and Acceptance

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud, stock unavailability, or pricing errors. Your order is confirmed only once you receive an order confirmation email from us.

5. Payment

We accept major credit and debit cards and other payment methods displayed at checkout. All transactions are processed securely. We do not store your full payment details.

6. Shipping and Delivery

Orders are delivered within 3–8 business days, depending on your location. For full details, please refer to our Shipping Policy.

7. Returns and Refunds

You may return eligible items within 14 days of delivery. Please refer to our Returns & Refunds Policy for full details.

8. Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer under the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015.

9. Intellectual Property

All content on thecloudclogsuk.store, including images, text, logos, and design, is owned by or licensed to Cloud Clogs UK. You may not reproduce, distribute, or use any content without our prior written consent.

10. Limitation of Liability

To the fullest extent permitted by law, Cloud Clogs UK shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount paid for the relevant order.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We may update these Terms at any time. The most current version will be published on thecloudclogsuk.store.

13. Contact

For any questions about these Terms, please contact us at support@thecloudclogsuk.store.