Contact information
Contact Us
If you need assistance with an order, have a question about our products, or require any additional information, the Royal Princess customer support team is here to help.
Email Support
For enquiries regarding orders, returns, products, or general information, please email us at:
We aim to respond to all email enquiries within 1–2 business days.
Phone Support
You can also reach our support team by phone:
+44 20 8202 8095
Phone support is available during our customer service hours listed below.
Customer Service Hours
Monday to Saturday: 09:00 – 18:00 (UK time)
Sunday and UK public holidays: Closed
Company Address
Royal Princess
71-75 Shelton Street, Covent Garden
London, WC2H 9JQ
United Kingdom
Royal Princess
30 N Gould St, Ste N
Sheridan, WY 82801
United States
Please note: These addresses are not return drop-off locations. If you wish to return an item, please contact our support team first at support@royalprincess.co.uk to receive the correct return instructions and a prepaid return label.
Returns and Refunds
For information on how to return an item or request a refund, please visit our Returns & Refunds Policy.
Additional Information
Website: royalprincess.co.uk
Royal Princess is committed to responding to all customer enquiries promptly and fairly in accordance with our obligations under UK consumer law.